This Support Policy defines the amount of help you ought to expect from USA for the BJJ Finder Website.
Should you have any issues concerning this Policy or don’t settle for it, please get in contact with USA before exploitation the web site.
We might revise the Support Policy at any time and from time to time you ought to review it to create positive that you simply area unit hip to concerning any recent changes. This Support Policy is effective from November 10th, 2014.
How we offer support
We provide Support Services solely through our E-mails Support (Only). We tend to don’t offer Support through the other channel (including, however not restricted to Social Networks, Video Chat or by phone).
In new E-mail Support, describe the problem with as several details as potential.
We don’t offer support concerning putting in, exploitation and configuring any of the browsers used out there.
We will fix any bugs at BJJ Finder as before long as delivered to our attention.
E-mail Support – hours of operations
Our support hours area unit Monday to Friday, 09:00 to 18:00 (USA Eastern Time). We tend to guarantee a solution inside twenty four hours to any or all E-mail Support Monday to Friday and inside forty eight hours throughout weekends. This doesn’t mean all solutions are going to be provided inside twenty four or forty eight hrs. For additional advanced or technical queries it should likewise take longer.